All orders are subject to processing time. Most orders process and ship within 24 to 72 hours. We attempt to process and ship items placed with next day shipping on the same day if we receive the order by 12:00 PM, Pacific Time. During busy times, such as holiday periods, there can be processing and shipping delays. Please contact us if you need to get an estimated delivery time if you need special arrangements. We try our best to accommodate your needs.
Pianki does not guarantee the services of any delivery agent or the accuracy of the transit times. All of our shipping times are our best estimates. Some locations may require more time for your order to arrive, usually an extra day. In most cases the estimated times are accurate. When estimating the arrival time for your purchase, be sure to consider processing time and be sure to count business days while excluding weekends or holidays.
Pianki does not guarantee to use the services of any specific delivery agent chosen by a customer. We reserve the right to use any shipping service that offers similar delivery time specifications. For example, at our discretion, we may substitute FedEx in place of UPS.
Pianki does not guarantee the accuracy of delivery costs. Our shipping and delivery charges are estimates. If we find it necessary, even after an order has shipped, the customer agrees to pay, or will arrange for the recipient to pay, any additional charges required to complete delivery.Once you submit an order to us, online or through any other method, it may not be possible to cancel or make any changes to it. However, you may email us, firstname.lastname@example.org if you wish to change information given to us for a specific order. We do not guarantee that we can or will make any changes. We will attempt to make changes if we receive the email, and if we review it in time. Once an order enters our processing and fulfillment operation, we will not be able to cancel or make any changes to the order regardless of the time we require to process and ship. Please carefully check the ordering information before you submit it.
you place an order for merchandise that is custom order, special order,
requires personalization, or on backorder, the delivery time is an estimate
that may be inaccurate. Pianki will not be liable, or offer any compensation,
if our estimated delivery is inaccurate.
Errors and Omissions
We are not responsible for any typographical errors or inaccuracies contained in this web site. The information, prices and discounts presented on this site are subject to change without prior notice. We reserve the right to cancel any order placed.